International Journal of Advanced Research and Publications (2456-9992)

High Quality Publications & World Wide Indexing!

Working To Leave Or Living To Work? A Study On DCLC Employees’ Quality Work Life Factors And Its Impact On Turnover Intention

Volume 5 - Issue 2, February 2022 Edition
[Download Full Paper]

Leonilo M. Cruz1, Bea Teresa S. Sengco2, Nuquie P. Gadin3
turnover intentions, quality of work life, development, compensation, work environment
Turnover intentions are the main concern for an organization as this corresponds to the actual behavior. This, however, could be solved if the quality of work life of employees is satisfied. To address this, the purpose of this study is to determine through a quantitative research design whether the quality of work life factors (development, participation, compensation, supervision, and working environment) has a negative impact on turnover intentions of employees at Dr. Carlos S. Lanting College. Purposive sampling was utilized among the 152 teaching and non-teaching employees and accomplished the questionnaire, which includes the Quality of Work Life Factors Scale and Turnover Intention Scale (TIS-6). The data were statistically analyzed using multiple regression analysis. Findings indicated that quality of work life significantly predicts turnover intentions; however, it has been found that among the five factors, only three were significant with turnover intentions. In addition, only compensation and work environment negatively predicted turnover intentions, while in contrast, development positively predicted turnover intentions of employees. In conclusion, this demonstrates that when employees perceive they have insufficient compensation and are employed in an unsafe and unpleasant work environment, therefore it would lead them to have higher turnover intentions. Finally, it is recommended that the institution concentrates on developing and implementing compensation and work environment policies and programs in order to reduce the employee turnover rate.
[1] Adhikari, D. R., & Gautam, D. K. (2010). Labour legislations for improving quality of work life in Nepal. International Journal of Law and Management, 52, 40-53.

[2] Adikoeswanto, D., Eliyana, A., Hamidah, Sariwulan, T., Buchdadi, A. D., & Firda, F. (2020). Quality of Work Life’s Factors and Their Impacts on Organizational Commitments. Systematic Reviews in Pharmacy, 11(7), 450-461.

[3] Afsar, B., Badir, Y., & Saeed, B. B. (2014). Transformational leadership and innovative work behavior. Industrial Management and Data Systems, 114(8), 1270-1300. http://doi.org/10.1108/IMDS-05-2014-0152

[4] Ahmad, K. (2013) Leadership and Work Motivation from the Cross Cultural Perspective. International Journal of Commerce and Management, 19, 72-84. https://doi.org/10.1108/10569210910939681

[5] Akar, H. (2018). A Meta-Analytic Study Concerning the Effect of Educational Stakeholders’ Perceptions of Quality of Work Life on Their Job Satisfaction and Organizational Commitment. International Online Journal of Educational Sciences, 10(3), 101–115. https://doi.org/10.15345/iojes.2018.03.007

[6] Alkahtani, A. H. (2015). Investigating Factors that Influence Employees’ Turnover Intention: A Review of Existing Empirical Works. International Journal of Business and Management, 10(12), 152. https://doi.org/10.5539/ijbm.v10n12p152

[7] Almalki, M. J., FitzGerald, G., & Clark, M. (2012). The relationship between quality of work life and turnover intention of primary health care nurses in Saudi Arabia. BMC Health Services Research, 12(314). https://doi.org/10.1186/1472-6963-12-314

[8] Belete, A. K. (2018). Turnover Intention Influencing Factors of Employees: An Empirical Work Review. Journal of Entrepreneurship and Organization Management, 7(253). https://doi.org/10.4172/2169-026X.1000253

[9] Bhatt, R., & Sharma, M. (2019). Compensation and Employee Turnover Intention: A Study with Respect to It/Ites Industries Conducted in Gandhinagar City. International Journal of Research and Analytical Reviews (IJRAR), 6(1), 374-377. E-ISSN 2348-1269.

[10] Chatman, J. A. (1989). Improving interactional organizational research: a model of person organization fit. The Academy of Management Review, 14(3), 333-349. https://doi.org/10.2307/258171

[11] Dessler, G. (1997). Human Resource Management (7th ed.). ABC News/Prentice Hall.

[12] Hanaysha, J. (2016). Testing the Effects of Employee Engagement, Work Environment, and Organizational Learning on Organizational Commitment. Procedia Social and Behavioral Sciences, 229, 289–297. https://doi.org/10.1016/j.sbspro.2016.07.139

[13] Hassan, R. (2014). Factors influencing turnover intention among technical employees in information technology organization: a case of xyz (M) SDN. BHD. International Journal of Arts and Commerce, 3(9), 120–137.

[14] Higginbotham, J. S. (1997). The satisfaction equation. Research and Development, 39(10), 1-9.

[15] Hoffman, B. J., & Woehr, D. J. (2006). A quantitative review of the relationship between person organization fit and behavioral outcomes. Journal of Vocational Behavior, 68(3), 389–399. https://doi.org/10.1016/j.jvb.2005.08.003

[16] Jehanzeb, K., & Mohanty, J. (2018). Impact of employee development on job satisfaction and organizational commitment: person–organization fit as moderator. International Journal of Training and Development, 22(3), 171–191. https://doi.org/10.1111/ijtd.12127

[17] Jha, S. (2009). Determinants of Employee Turnover Intentions: A Review. Management Today. 9, 26-33.

[18] Khalid, K., & Nawab, S. (2018). Employee Participation and Employee Retention in View of Compensation. SAGE Open, 8(4). https://doi.org/10.1177/2158244018810067

[19] Meirina, I., Ferdian, F., Pasaribu, & Suyuthie, H. (2018). The Influence of Work Environment Towards Turnover Intention of Employee of 4 Star Hotels in Padang City. Journal of Business on Hospitality and Tourism, 4(1), 1-8. https://doi.org/10.22334/jbhost.v4i2.120

[20] Mosadeghrad, M. (2013). Quality of working life: An antecedent to employee turnover intention. International Journal of Health Policy and Management, 1(1), 43–50. https://doi.org/10.15171/ijhpm.2013.07.

[21] Ogunnaike, O. O., Oyewunmi, A. E., & Famuwagun, O. E. (2016). Empirical Appraisal of Compensation and Organizational Commitment in Education Management. Mediterranean Journal of Social Sciences, 7(3). https://doi.org/10.5901/mjss.2016.v7n3p296

[22] Olubiyi, O., Smiley, G., Luckel, H., & Melaragno, R. (2019). A qualitative case study of employee turnover in retail business. PubMed, 5(6). https://doi.org/10.1016/j.heliyon.2019.e01796

[23] Orgambídez, A., & Almeida, H. (2020). Supervisor Support and Affective Organizational Commitment: The Mediator Role of Work Engagement. Western Journal of Nursing Research, 42(3), 187-193. https://doi.org/10.1177/0193945919852426

[24] Raduan, C. R., LooSee, B., Jegak, U., & Khairuddin, I. (2006). Quality of Work Life: Implications of Career Dimensions. Journal of Social Sciences, 2(2), 61-67. https://doi.org/10.3844/jssp.2006.61.67

[25] Roodt, G. (2004). Turnover intentions. University of Johannesburg.

[26] Schlechter, A.F., Syce, C., & Bussin, M. (2016). Predicting voluntary turnover in employees using demographic characteristics: A South African case study. Acta Commer, 16(1). https://doi.org/10.4102/ac.v16i1.274

[27] Tarmizi, A. N. (2008). Quality of Work Life and Turnover Intention - The Mediating Effects of Career and Organizational Commitment. CORE, 1-34.

[28] Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The Effect of Compensation and Career on Turnover Intention: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 8(1), 471-478. https://doi.org/10.13106/jafeb.2021

[29] Walton, R. E. (1974). Improving the quality of work life. The Journal of Applied Behavioral Science, 10(1). https://doi.org/10.1177/002188637401000104

[30] Windon, S. R., Cochran, G. R., Scheer, S. D., & Rodriquez, M. T. (2019). Factors Affecting Turnover Intention of Ohio State University Extension Program Assistants. Journal of Agricultural Education, 60(3), 109-127. https://doi.org/10.5032/jae.2019.03109

[31] Wong, E., Ho., K. F., Wong, S. Y., Cheung, A. W., & Yeoh., E. (2020). Workplace safety and coronavirus disease (COVID-19) pandemic: survey of employees. Bull World Health Organ, 20. https://doi.org/10.2471/BLT.20.255893