SJIF(2020): 5.702

International Journal of Advanced Research and Publications

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Exploration of Conceptual Perspectives of Human Resource Retention in Hospitality Institutions

Volume 5 - Issue 8, August 2022 Edition
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Rheet Rijal
Hospitality, human capital, human resources, retention.
Human Resources [HR] is the vital capital of an organization. And naturally, it requires continuous investment for capacity enhancement, fulfillment of expectations, and continued retention in the organization. It is more important to retain HR in hospitality institutions as it requires a lot of time, effort, and cost to empower them with technical and human skills competence matching with the nature of service requirement of this special segment of the economy. In this context, the present paper has been crafted on suitable conceptual and theoretical ground to establish relevant pragmatic approaches to promote the retention of HR in the hospitality industry. The primary aim of this work is to explore the underpinning conceptual and theoretical perspectives and pragmatic approaches to staff retention replicable to hospitality institutions. More specifically, the paper examines the retention theories, observes applicable and practiced models with an emphasis on human resource retention in hospitality institutions, and determines the most suitable approaches to HR retention in the light of unique hospitality. Since this study is fully thematic desk research-based, the present scribe has used exploratory research by comprehending the conceptual, theoretical perspectives, standards, and relevant models of staff retention which was assessed through the various secondary sources. The established conceptual perspectives and institutional practices of motivation and retention models can be a benchmark for organizational success and thrive. The suggestions drawn from each theory and model positions staff as a valuable asset that needs to be continuously motivated with the needful intervention of strategies and solutions that best suits them. Many organizations are exploring different concepts and theories, strategies, and established models that explain the application towards better employee retention to gain a competitive advantage. Future research should emphasize the creation and promotion of a sound working environment, better communication, and the rest of human development and motivation-related matters with an aim to retain the trained and matured workforce. Similarly, the culture of inquiry in this respective field of study should be initiated to explore more relevant system approaches to staff recruitment and selection process, empowerment with ownership, and creation of their self-respect and dignity while being the member of an organization so that they would not dare to quit the organization. Of course, any study focused on the long-term cost and benefits of effective staff retention would serve work for both academia and industry. Staff is a prerequisite for the effective management of an organization. They must be empowered and motivated with the right use of resources, strategies, and practiced models of retention. Effective application of the existing theories in the workplace drive HR practitioners to grasp the exact scenarios that could result in desired outcomes leading with positive impacts for staff, organization, society, and hence to the nation.
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