Quality Work Life of Middle Managers in Educational Institutions
Volume 3 - Issue 5, May 2019 Edition
[Download Full Paper]
Author(s)
Dr. Rowena R. Abrea
Keywords
Work life, Continuing education, Middle managers, Supervision skills, Interpersonal skills, Decision-making skills.
Abstract
The dean leads in the attainment of the vision, mission and objectives of an academic institution where he belongs. He establishes structure in relation to instruction, curriculum, and performance assessment. Likewise, he acts for effective implementation of memoranda, issues, policies and guidelines of top officials of the institutions. However, he can execute it best with the support and cooperation of his subordinates particularly the middle managers of the college. The multifarious tasks of the dean must meet the standards prescribed of his work. It is also his task to ensure that the teachers and other school personnel are exposed to more opportunities so that they can be more effective and more efficient in the organization. The dean may find it difficult to achieve all the objectives of the college without the support of the associate dean, department and program chairs and the faculty designated, who are considered the college middle managers. They assisted the dean on all endeavors of the college. Thus, being the college dean, she found it relevant and timely to focus on the assessment of quality work life, leadership potentials and decision-making of her middle managers. Her study covered the quality work life as to their personal and professional characteristics, supervision, and interpersonal skills. Their decision-making skills were also determined in the study. A continuing education program was proposed toward the attainment of quality work life of the middle managers. The descriptive method of research was applied in the study with the questionnaire as the main data gathering instrument. This was supplemented by the interview and focused group discussion. There were there groups of respondents with a total of 468. There were 62 upper managers, 100 middle managers and 306 faculty members who became the respondents of the study. The weighted mean, ranking, step-wise multiple regression analysis, one-way analysis of variance or F test and Scheffe’ Test were the statistical tools used to answer the specific problems. The data obtained revealed that the middle managers rated themselves very evidently the quality work life as to personal and professional characteristics, supervision, and interpersonal skills while the upper managers and faculty described the middle managers to evidently possess those characteristics and skills. The personal characteristics, interpersonal, supervision and decision-making skills were the predictors of the quality work life of middle managers. However, the middle managers themselves assessed that very evidently they possessed the decision-making skills and the upper managers and faculty described the middle managers to evidently possess such skill. Thus, the upper managers, middle managers and faculty significant differ on their responses of quality work life, and decision-making skills.
References
[1] Andrade, H. L. “Managing Relationship at Work,†The National Press Academies, Washington, D. C., 2010.
[2] Bahler, John R. “Instructional Leadership,†Josset Bass Press USA, 2008.
[3] Barr, Michael C. “The Challenge of Educational Leadership,†Great Britain: Athenacum Press Ltd., Galeshead, 2006.
[4] Bazerman, Max TH. “Predictable Surprise. The Disaster you should have seen coming and How to Prevent It,†2004.
[5] Davis, N. “Succession Planning: Not Limited to the C-Suite HR Manager,†2003.
[6] Dessler, Gary. “Management: Leading People and Organizations in the 21st Century,†Prentice Hall, 2001.
[7] Fiore, Douglas J. “Introduction to Educational Administration: Standards, Theories and Practices, Eye in Education Inc.,†2011.
[8] Fullan, M. “The Change Leader. Educational Leadership,†New York Teachers College Press, 2002.
[9] Ghillyen, Andrew E. “Management: A Real World Approach,†New York, Mac Graw Hill, 2009.
[10] Goodland, Joseph A. “A Place Called School,†New York, McGraw Hill, 2003.
[11] Hellriegel, Don. “Management,†London: International Thomson Publishing, 2002.
[12] Ivancevich, John. “Organizational Behavior and Management,†New York: McGraw Hill Book Co., 2005.
[13] Jacobson, William H. “Introduction to Management,†New York: Barnes and Noble Printing Press, 2003.
[14] Kessler, Mazzola J. “Counterproductive Work Behaviors and their Ethical Dilemmas: Creating Just, Respectful and Productive Organizations. The Handbook of Work and Quality Life: Ethical Practices in Organizations,†2004.
[15] Logsden, Andrew R. “Ethics in Educational Leadership,†USA, Thousand Oaks Corum Press, 2003.
[16] Lunenberg, Dunyer T. “Educational Administration,†London: Falmer Press, 2005.
[17] Newstrom, J. W. “Organizational Behavior: Human Behavior at Work,†McGraw Hill Co., Inc., 2003.
[18] Ornstein, Allan C. “Strategies for Effective Teaching,†New York: Harper Collins Publisher, 2005.
[19] Roberts, R. O. “Emotional Intelligence: Knowns and Unknowns,†New York: University Press, 2007.
[20] Sanders, William H. “Total Quality Management in Education,†New Delhi: National Institute of Educational Planning and Administration, 2003.
[21] Schermerhorn, John R. “Organizational Behavior, Management and Leadership,†John Willey & Sons, Inc., 2002.
[22] Seyfarth, J. T. “Human Resources Management for Effective Schools 4th ed.,†Boston: Allyn and Bacon, 2003.
[23] Slocum, John. “Management: A Competency-Based Approach,†South Western College Publishing, 2002.
[24] Beltran, Lourdes T. “Assessment and Predictors of Organizational Culture and Instructional Leadership of Public Elementary School Heads in Calamba City,†Dissertation, Philippine Normal University, Manila, 2001.
[25] Bichnel, Jillian Anthony. “Professional Development Needs and Experiences of Secondary Principals in Southwestern Pennsylvania,†Doctoral Dissertation, University of Pittsburgh, 2008.
[26] Lunenburg, F. C. “The Management Function of Principals,†National Forum of Education Administration and Supervision Journal, 2010.
[27] Luistro, Armin A. “Secretary of Education,†K to 12 Education Journal, 2011.
